Many organisations are working with tired and outdated management models and working practices. Whilst managers may recognise this, they are often unsure what to do [...]

Organisations no longer have to choose between economic priorities and human wellbeing. Through training in mindfulness both can flourish to the benefit of all. Content [...]

Emotional Intelligence is a key differentiator between averagely successful and excellent. An organisation which is Emotionally Intelligent has staff who are: • Happy, motivated, engaged, [...]

There have been thousands of studies conducted on various aspects of mindfulness and, on this basis, we can say with some confidence that mindfulness training [...]

Mindfulness is about paying attention, on purpose, in the present moment, non-judgementally, or in other words it is about enhancing Attentional and Social Intelligence, two [...]

Innovative training to enhance, focus, decision making, and performance Mindfulness involves developing the capacity to ‘give attention to’ the situation at hand in ways that [...]

Whilst Mindfulness and meditation has long been associated with stress reduction and the treatment of depression, it is increasingly being recognised as important in developing [...]

The aim of a 'Lean Organisation' is to meet customers' needs as efficiently and effectively as possible. The leaner the organisation and better the utilisation [...]

Managing Volunteers is a one day course to examine the challenges to staff at all levels, brought about by the need for the organisation to [...]

Customer Service Excellence in a Changing Environment Customer service excellence for demanding customers, with fewer staff and resources, is just one of the challenges facing [...]