Influencing Skills Training – Powerful Strategies of Persuasion

Influencing skills training is packed full of influencing techniques, skills and tips that will help you to influence people, influence change and build trust – it will help you bring people around to your way of thinking by using your personal rather than positional power.

Building rapport with customers will be supported by building rapport exercises, communication will also be improved by understanding the drivers and motivators of others, and utilising appropriate communication styles.

Content Overview

• Persuasion Vs Manipulation
• Influencing skills training
• Influencing techniques and preparation for
• Understand the other person’s position
• Build trust at work
• Engaging skills
• Positive influencing behaviour
• Utilising style
• Strategies for influencing
• Overcome resistance and objections
• Achieving a positive outcome

Duration

Influencing skills training is delivered over two-days.