In the internet driven, knowledge based economy we exist in. Organisations and people are being expected to do more, with less, even better. We need our people to be more innovative, flexible and resilient.

One of the challenges facing managers is that many current management practices were developed in a time when change was at a much slower pace and rarely as complex as today. In today’s fast paced society current management practices are not always effective on their own and a new approach is required to underpin traditional leadership practices.

This workshop provides managers with a toolkit of proven management practices based on Emotional Intelligence, Humility and Determination.

Course Overview

• An introduction to mindfulness in the workplace.
• The business case for mindful leadership.
• The responsibilities of a mindful manager
• Mindful leadership practices
– Delivering a mindful customer service
– Working with the brain, not against it
– How to improve personal performance and effectiveness
– Engaging & motivating staff in a rapidly changing environment
– Using questions to change behaviours
– Managing and reducing workplace stress
• Developing a flexible, innovative and resilient team.

Duration
The Mindful Manager is delivered over two days.