People who excel in the workplace are not just technically brilliant they also have interpersonal expertise. They have an understanding of self and an awareness of others which enables them to build rapport and manage relationship effectively.

Content Overview

Perception. A simple activity which illustrates to participants the two very different types of thinking and the fundamental impact it can have in the way we perceive one another and our preferred styles of working.

Jigsaw@work®. Using the unique Jigsaw Discovery Tool and profilng activities participants are taken on their personal journey of discovery. Learners are given time to reflect upon their strengths and qualities by organically building their personal profiles right before their eyes. No test papers, no complicated reports, simple, fun, yet powerful organic learning.

Personal style. A look at why everyone has a natural preferred style of communicating and the practical difficulties it can create within a team.

Communication Styles and Preferences. Understanding the needs and preferences of others when communicating, if true understanding is to be achieved

Communication. Communicating and building rapport in practice

The Culprit. Learners have to solve a mystery, however the real learning is in the way they interrupt the non-verbal communication and the behaviours of their colleagues and the impact it has upon their ability to communicate effectively.

Duration
One-day.